Purchases and bookings, clearly explained.

Before paying

• An account alone does not book or hold any time slot.
• A PayPal or Stripe payment is announced as successful only after server verification.
• Three successive sessions, booked one at a time without paying again.

01 · Digital book — product and price

The complete digital edition of Save Mon Couple costs $15 USD as a one-time payment, before any valid discount displayed at checkout. Registration alone is not a purchase.

02 · Digital book — access and delivery

The book purchase is linked to the account used at checkout. After verified payment confirmation, the reader chooses a language from the complete editions available; this order-specific choice permanently determines the reader, PDF and HTML versions they can access. The account library is the immediate reference. The summary email is supplementary and may be delayed when email delivery is unavailable.

03 · Digital book — downloads

Each book purchase includes up to three downloads of the PDF file. Online reading and the HTML version remain accessible from the account while the entitlement associated with the order is active.

04 · Coaching — prices and duration

The offers are: a free 15-minute orientation ($0 USD), a 60-minute Solo session ($45 USD), a 90-minute Couple session ($70 USD), a Solo package of three 60-minute sessions ($115 USD), and a Couple package of three 90-minute sessions ($185 USD). The prices and durations shown by the server catalog when the offer is selected take precedence.

Each paid coaching offer includes one digital book entitlement per beneficiary after payment confirmation. No SAVE credits are promised in the public offer.

05 · Coaching — registration and availability

Selecting an offer does not book a slot. At payment, the slot is held for up to 20 minutes with PayPal or 35 minutes with Stripe.

06 · Coaching — payment and confirmation

A booking is confirmed only after the payment has been verified. If the slot is no longer available, the paid appointment can be rescheduled without paying again.

07 · Coaching — packages of three sessions

A package is paid for once and includes three successive sessions. Only one time slot is booked at a time. A session marked as completed or a recorded absence uses one session of the package and allows the next available time slot to be selected without another payment, until all three sessions have been used. An absence never means that the session was completed.

The book entitlement is granted only once per payment and per program, including for a package, and never again for sessions 2/3 or 3/3. A Couple offer provides one license for the payer and one for the partner, whose required email address must be different; the partner must verify that address and personally claim their entitlement.

08 · Coaching — cancellation and rescheduling

After the applicable statutory period has expired, a session cancelled by the customer, not attended, or fully completed, as well as the portion of a package already completed, is not refundable for a simple change of mind or because the outcome differs from what was hoped for. Rescheduling may be requested through support before the scheduled start time; it depends on available time slots and is confirmed only in writing. It does not create an automatic right to a refund. If Save Mon Couple cancels or does not provide the session, the customer may choose a new time slot at no charge or a refund of the corresponding amount. If the customer validly exercises the right of withdrawal after requesting early performance but before full performance, only the amount proportionate to what has already been provided remains payable. For a package, the contract is fully performed only after the three scheduled sessions. The request must be submitted through support with the booking or payment reference.

09 · Refunds and mandatory rights

For the book, a refund request may be submitted from the account within seven days of payment; a confirmed full refund revokes digital access. If Save Mon Couple cancels or does not provide a session, the customer may choose a new time slot at no charge or a refund of the amount corresponding to the session not provided, according to the applicable proportional rule when it is part of a package. This single session does not automatically trigger a full refund of the package. These rules never limit any mandatory legal right, including in the event of a valid withdrawal, non-performance, non-conformity or payment error.

An incorrect, duplicate or unauthorized charge may still be disputed and refunded under the applicable rules. A session not provided or cancelled by Save Mon Couple is never treated as a used session.

10 · titi — usage credits and refunds

Top-ups purchase usage credits, without a subscription. Only amounts paid for a top-up may be the subject of a refund request. A change-of-mind refund is refused once 5 purchased credits from that top-up have been used. While fewer than 5 purchased credits have been used, a request may be reviewed; this threshold does not constitute refund approval. Free, welcome and referral credits are non-refundable and do not count towards this threshold. An unfinished response, technical failure or duplicate charge must not result in unjustified permanent credit consumption.

The offers, their prices and the available payment methods are presented before order confirmation.

11 · Support

For questions about an order, payment, booking or refund, contact support@savemoncouple.com. Include the account email address and the relevant reference, without sending banking details.