Help center
Straightforward answers.
Purchasing, access, reading, downloads, and accounts: search for your question or browse the categories.
Popular questions
9 answers
What does the purchase include?
The complete digital edition, online reading, a personal PDF, and access to your reading progress from your account.
Can I read offline?
Yes. After purchase, you can download the PDF and read it offline.
How do I access the book after payment?
Access appears in your library immediately. The confirmation email is an additional convenience and never delays reading or downloads.
Can I read the book out of order?
Yes. The guided paths and themes help you begin with the chapters most relevant to your situation.
Can I continue reading on another device?
Yes. Your progress and bookmarks are synced while you are signed in.
Can I change the text size?
Yes. The A−, A, and A+ controls are available at the top of the reader.
Where can I find my bookmarks?
They appear in your account under My recommendations and guideposts.
How do I manage my devices?
The My devices page lets you rename or sign out each session.
Are my guidance responses saved?
Your free-text response is not stored. Only situation and chapter codes may be saved if you choose to keep your recommendations.
Didn’t find what you need ?